If you need training in how to use your Apple devices or you need assistance to set up your Apple gear, we have staff available to provide support, both in-store at Mooloolaba and on-site at your place.
If you want to drop into our store for training and support see our In-Store Training and Support Page here.
Or, if you need someone to come to your place see the On-Site Training and Support page here.
NB. Repair for an iPod with a cracked display or battery repair is a whole unit replacement.
| Model | Whole Unit Replacement | Battery Replacement* |
|---|---|---|
| iPod Touch (7th gen) | $219.00 | $157.00 |
Prices subject to change at any time.
| Whole Unit Replacement | Battery Replacement | |
|---|---|---|
| iPad mini | ||
| iPad mini 5 | $591 | $248 |
| iPad mini 6 WiFi | $668 | $248 |
| iPad mini 6 Cellular | $758 | $248 |
| iPad mini (A17) WiFi | $248 | |
| iPad mini (A17) Cellular | $248 | |
| iPad | ||
| iPad 7th,8th,9th gen | $494 | $203 |
| iPad 10th gen | $623 | $248 |
| iPad 10th gen Cellular | $714 | $248 |
| iPad (A16) WiFi | $248 | |
| iPad (A16) Cellular | $248 | |
| iPad Air | ||
| iPad Air 3 | $724 | $248 |
| iPad Air 4/5 | $792 | $248 |
| iPad Air 5th gen Cellular | $908 | $248 |
| iPad Pro 10/5"/11" | ||
| iPad Pro 10.5" | $849 | $248 |
| iPad Pro 11" | $1,007 | $248 |
| iPad Pro 11" 2nd gen | $1,007 | $248 |
| iPad Pro 11" 3rd, 4th gen | $1,050 | $248 |
| iPad Pro 11" (M4) | $367 | |
| iPad Pro 12.9"/13" | ||
| iPad Pro 12.9" 2nd gen | $1,150 | $248 |
| iPad Pro 12.9" 3rd, 4th gen | $1,260 | $248 |
| iPad Pro 12.9" 5th, 6th gen | $1,384 | $248 |
| iPad Pro 12.9" 5th, 6th gen cellular | $1,468 | $367 |
| iPad Pro 13" (M4) | $367 | |
| Accessories | ||
| Apple Pencil | $175 | $67 |
| Apple Pencil 2nd gen | $225 | $62 |
If you have AppleCare Protection Plan+ on your iPad then the display replacement excess should be $65.
Replacement iPads may be new, used or refurbished. Service may not be available if your iPad has been damaged due to accident or abuse. Please review Apple’s Repair Terms and Conditions for further details. Prices subject to change at any time.
NB. Repair for a watch with a cracked display or battery repair is a whole unit replacement.
| Whole Unit Replacement | Battery Replacement* | |
|---|---|---|
| Apple Watch Series 3 | ||
| Apple Watch Series 3 (GPS) | $300.00 | $203.00 |
| Apple Watch Series 3 Nike (GPS) | $300.00 | $203.00 |
| Apple Watch Series 3 (GPS + Cellular) (Aluminum) | $422.00 | $203.00 |
| Apple Watch Series 3 (GPS + Cellular) (Stainless Steel) | $610.00 | $203.00 |
| Apple Watch Series 3 Nike (GPS + Cellular) | $422.00 | $203.00 |
| Apple Watch Series 4/5/6 | ||
| Apple Watch Series 4/5/6 (GPS) (Aluminium) | $543.00 | $203.00 |
| Apple Watch Series 4/5/6 Nike+ (GPS) | $543.00 | $203.00 |
| Apple Watch Series 4/5/6 (GPS + Cellular) (Aluminum) | $633.00 | $203.00 |
| Apple Watch Series 4/5/6 (GPS + Cellular) (Stainless Steel) | $743.00 | $203.00 |
| Apple Watch Series 4/5/6 Nike+ (GPS + Cellular) | $633.00 | $203.00 |
| Apple Watch Series 4/5/6 Hermès | $743.00 | $203.00 |
| Apple Watch SE | ||
| Apple Watch SE (GPS) (Aluminium) | $411.00 | $203.00 |
| Apple Watch SE Nike+ (GPS) | $411.00 | $203.00 |
| Apple Watch SE (GPS + Cellular) (Aluminum) | $466.00 | $203.00 |
| Apple Watch SE Nike (GPS + Cellular) | $466.00 | $203.00 |
| Apple Watch Series 7/8/9/10 | ||
| Apple Watch Series 7/8/9/10 (GPS) (Aluminium) | $543.00 | $203.00 |
| Apple Watch Series 7/8/9/10 Nike (GPS) | $543.00 | $203.00 |
| Apple Watch Series 7/8/9/10 (GPS + Cellular) (Aluminum) | $633.00 | $203.00 |
| Apple Watch Series 7/8/9/10 (GPS + Cellular) (Stainless Steel) | $734.00 | $203.00 |
| Apple Watch Series 7/8/9/10 Nike (GPS + Cellular) | $633.00 | $203.00 |
| Apple Watch Series 7/8/9/10 Hermès | $734.00 | $203.00 |
| Apple Watch Ultra | ||
| Apple Watch Ultra (GPS + Cellular) Titanium | $953.00 | $203.00 |
Replacement Watch may be new, used or refurbished. Service may not be available if your Watch has been damaged due to accident or abuse. Please review Apple’s Repair Terms and Conditions for further details.
Prices subject to change at any time.
* Available only if battery capacity is less than 80 percent of the original full-charge capacity according to Apple’s diagnostic test.
| Whole Unit Replacement | Battery Replacement* | |
|---|---|---|
| Beats | CALL | CALL |
| AirPods | ||
| Charging Case (Airpods 2nd gen and earlier) | $129 | $106 |
| Wireless Charging Case (AirPods 2nd gen and earlier) | $139 | $102 |
| Magsafe Charging Case (AirPods 3rd gen) | $139 | $102 |
| AirPods (left or right) | $139 | $106 |
| AirPods Pro | ||
| Wireless Charging Case for AirPods Pro | $165 | $106 |
| Magsafe Charging Case for AirPods Pro | $165 | $106 |
| AirPods Pro (left or right) | $165 | $106 |
| AirPods Pro Tip (damaged) | $13 | |
| AirPods Max | ||
| AirPods Max | CALL | $164 |
Replacement Beats may be new, used or refurbished. Service may not be available if your Beats unit has been damaged due to accident or abuse. Please review Apple’s Repair Terms and Conditions for further details. Prices subject to change at any time.
NB. DON’T RISK YOUR BEATS REPAIR TO A NON-AUTHORISED REPAIRER AS IT MAY VOID YOUR WARRANTY AND EXCLUDE YOU FROM OUT OF WARRANTY REPLACEMENT BY APPLE.
| Model | Price |
|---|---|
| iPhone SE (2nd,3rd) | $289 |
| iPhone 7 iPhone 8 | $319 |
| iPhone 7 Plus iPhone 8 Plus | $349 |
| iPhone XR iPhone 11 | $389 |
| iPhone 12 mini iPhone 13 mini | $439 |
| iPhone 16e | $459 |
| iPhone XS iPhone 11 Pro iPhone 12 iPhone 13 iPhone 12 Pro iPhone 13 Pro iPhone 14 iPhone 15 iPhone 16 | $509 |
| iPhone XS Max iPhone 11 Pro Max iPhone 12 Pro Max iPhone 13 Pro Max iPhone 14 Plus iPhone 14 Pro iPhone 15 Plus iPhone 15 Pro iPhone 16 Plus iPhone 16 Pro | $599 |
| iPhone 14 Pro Max iPhone 15 Pro Max iPhone 16 Pro Max | $659 |
| Model | Price |
|---|---|
| iPhone 7 iPhone 8 iPhone 7 Plus iPhone 8 Plus iPhone SE (2nd,3rd) | $149 |
| iPhone XR iPhone X iPhone XS iPhone XS Max iPhone 11 iPhone 11 Pro iPhone 11 Pro Max iPhone 12 iPhone 12 mini iPhone 12 Pro iPhone 12 Pro Max iPhone 13 iPhone 13 mini iPhone 13 Pro iPhone 13 Pro Max | $179 |
| iPhone 14/15/16/16e iPhone 14 Plus/15 Plus/16 Plus iPhone 14 Pro/15 Pro iPhone 14 Pro Max/15 Pro Max | $199 |
| iPhone 16 Pro iPhone 16 Pro Max | $229 |
| Model | Price |
|---|---|
| iPhone 12/13 | $633 |
| iPhone 12 mini/13 mini | $549 |
| iPhone 12 Pro/13 Pro | $832 |
| iPhone 12 Pro Max/13 Pro Max iPhone 14 Pro/14 Pro Max | $947 |
| Model | Price |
|---|---|
| iPhone 14/15/15 Pro/16/16e/16 Pro | $330 |
| iPhone 14 Plus/15 Plus/15 Pro Max/16 Plus/16 Pro max | $370 |
| Model | Price |
|---|---|
| iPhone 16e | $699 |
| iPhone 14/15/16 | $764 |
| iPhone 15 Pro/16 Pro | $854 |
| iPhone 14 Plus/15 Plus/16 Plus | $894 |
| iPhone 15 Pro Max/16 Pro Max | $964 |
| Model | Price |
|---|---|
| iPhone 12/13/14/15/16 iPhone 12 mini/13 mini iPhone 14 Plus/15 plus/16 Plus | $315 |
| iPhone 16e | $324 |
| iPhone 12 Pro iPhone 12 Pro Max iPhone 13 Pro iPhone 13 Pro Max | $346 |
| iPhone 14 Pro/15 Pro/16 Pro iPhone 14 Pro Max/15 Pro Max/16 Pro Max | $383 |
| Model | Price |
|---|---|
| iPhone X/XR/XS/XS Max iPhone 11/11 Pro/11 Pro Max iPhone 12/12 mini/12 Pro/12 Pro Max iPhone 16e | $349 |
| iPhone 13 mini | $427 |
| iPhone 13/13 Pro/14/14 Pro/15/15 Pro/16/16 Pro | $457 |
| iPhone 14 Plus/15 Plus/16 Plus iPhone 13 Pro Max/14 Pro Max/15 Pro Max/16 Pro Max | $510 |
| Model | Price |
|---|---|
| iPhone SE (2nd gen) | $499 |
| iPhone SE (3rd gen) iPhone 7 | $529 |
| iPhone 7 Plus iPhone 8 iPhone 8 Plus iPhone XR iPhone 11 iPhone 12 mini/13 mini | $589 |
| iPhone 12/13 | $759 |
| iPhone 16e | $829 |
| iPhone X/XS iPhone 11 Pro iPhone 12/13 Pro iPhone 14/15/16 | $969 |
| iPhone XS Max iPhone 11 Pro Max iPhone 12/13 Pro Max iPhone 14 Plus/15 Plus/16 Plus | $1,049 |
| iPhone 14 Pro/15 Pro/16 Pro | $1,139 |
| iPhone 14 Pro Max/15 Pro Max | $1,219 |
| iPhone 16 Pro Max | $1,269 |
If you have AppleCare Protection Plan+ on your iPhone then the display replacement excess is $45, the whole unit replacement excess is $149 and display and rear system module is $90.
These prices include our diagnostic inspection and labour fee. If you do not proceed with repair a diagnostic fee will be payable. Replacement iPhones may be new or factory re-manufactured. Service may not be available if your iPhone has been damaged due to accident or abuse. Please review Apple’s Repair Terms and Conditions for further details.
Prices subject to change at any time.
* If a battery is swollen/expanded or battery tabs break off during battery removal the method of repair may change to a mail-in and an additional fee may be applicable.
NB. DON’T RISK YOUR IPHONE REPAIR TO A NON-AUTHORISED REPAIRER AS 3RD PARTY COMPONENTS MAY VOID YOUR WARRANTY AND EXCLUDE YOU FROM OUT OF WARRANTY REPLACEMENT BY APPLE.
| Model | Price |
|---|---|
| 11-inch MacBook Air (2015 and later) 13-inch MacBook Air (2015 and later) | $385 |
| 15-inch MacBook Air | $435 |
| 12-inch MacBook (2016/2017) | $475 |
| 13-inch MacBook Pro (2013 - 2015) 15-inch MacBook Pro (2013 - 2015) | $475 |
| 13-inch MacBook Pro (2016 and later) 15-inch MacBook Pro (2016 and later) 14-inch MacBook Pro (2016 and later) 16-inch MacBook Pro (2016 and later) | $525 |
Service may not be available if your MacBook has been damaged due to accident or abuse. Please review Apple’s Repair Terms and Conditions for further details. Prices subject to change at any time.
